9th August 2023

Thank you for choosing Gombo Online Academy 

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website located at www.gomboacademy.online and our online educational se. By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect:

  1. Personal Information: When you sign up for an account on GomboOnline Academy, we collect your personal information such as your names, email, phone number,  and payment details.

  2. Usage Information: We collect information about how you use our Services, including your course progress, quizzes, and interactions with the platform.

  3. Device and Log Information: We collect information about the devices you use to access our Services, including device type, browser type, IP address, and operating system.

How We Use Your Information:

  1. Provide and Improve Services: We use your personal information to provide, maintain, and improve our Services, including personalizing your learning experience, analyzing usage patterns, and enhancing user experience.

  2. Communication: We may use your email address to send you administrative or promotional information related to our Services. You can opt-out of promotional emails at any time.

  3. Billing and Payments: Your payment information is used for billing purposes. We do not store your full payment card details; this information is securely handled by our third-party payment processor.

  4. Security and Fraud Prevention: We use collected information to maintain the security of our Services and prevent fraudulent activities.

Sharing of Information:

  1. Instructors: Your progress and interactions within courses may be shared with instructors for educational purposes.

  2. Service Providers: We may share your information with third-party service providers who help us operate and manage our Services (e.g., hosting, payment processing).

  3. Legal Requirements: We may disclose your information if required by law, court order, or government request.

Data Security:

We take the security of your personal information seriously and employ reasonable measures to protect it. However, no data transmission over the internet can be guaranteed as 100% secure. We cannot guarantee the security of any information you transmit to us.

Retention of Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights:

You have the right to access, correct, update, and delete your personal information. You can do so by contacting us at learn@gomboacademy.online. You also have the right to opt-out of certain communications and request the deletion of your account.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time. The “Effective Date” at the top of the policy indicates the latest revision date. Continued use of our Services after any changes to this policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at learn@gombo.online. or +255747490476

By using Gombo Online Academy’s Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.